Our 24-hour service
Our service competence for your reliable productivity! In case of emergency we can be reached via our service hotline. Experienced and highly qualified service staff is available around-the-clock to help you find a solution as quickly as possible. We will be happy to assist you - anytime, anywhere in the world.
In addition, we offer you a 24-hour service for repair, maintenance and spare parts service within Germany. Our service team can be reached under the following number.
Hotline Nummer: +49 (0) 7951 9192-0
Thanks to our flexible remote maintenance service, our qualified service staff can directly access the machine control system and localize faults directly online without the need for a service technician on site. We can also support with your maintenance work via the uncomplicated online access.
Your advantages:
- Comprehensive after sales service
- Fast service in case of urgent service requests
- Short reaction times due to remote maintenance
- Efficient troubleshooting in 90% of cases utilizing uncomplicated online access
- Minimization of unplanned machine downtimes via preventive maintenance service
- Comprehensive training and qualification offering