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24h service

24-Hours Service

Our 24-hour service

Our service competence for your reliable productivity! In case of emergency we can be reached via our service hotline. Experienced and highly qualified service staff is available around-the-clock to help you find a solution as quickly as possible. We will be happy to assist you - anytime, anywhere in the world.

In addition, we offer you a 24-hour service for repair, maintenance and spare parts service within Germany. Our service team can be reached under the following number.

Hotline Nummer: +49 (0) 7951 9192-0

Thanks to our flexible remote maintenance service, our qualified service staff can directly access the machine control system and localize faults directly online without the need for a service technician on site. We can also support with your maintenance work via the uncomplicated online access.

Your advantages:

  • Comprehensive after sales service
  • Fast service in case of urgent service requests
  • Short reaction times due to remote maintenance
  • Efficient troubleshooting in 90% of cases utilizing uncomplicated online access
  • Minimization of unplanned machine downtimes via preventive maintenance service
  • Comprehensive training and qualification offering