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24h service

Remote Maintenance

You need a qualified technician?

Generally, our UNIROB packaging machines are used by our customers in three-shifts operation and seven days a week. In order to meet these requirements and ensure safe and long-term use, the implementation of preventive maintenance is essential.

Enabled by training sessions, the operators are able to carry out simple maintenance work independently. For more complex maintenance work, modifications or repairs, our experienced service engineers are always at your disposal from the fields of mechanics, electrics and electronics.

With the help of our flexible remote maintenance service, our qualified service staff can directly access the machine control system and localize faults directly online without the need for a service engineer on site. We can also help you with your maintenance work via the uncomplicated online access.

Modern camera technology helping problem resolution

Our service technicians are able to examine your packaging processes live with modern camera systems. Video transmission helps to solve problems quickly so that our technicians can prepare for on-site mission or on-site training.